Help
Sometimes, in spite of effective tools and limitless information, Internet users get stuck in their searches. Here is a list of common "stuck" causers, as well as how to avoid them.
1. Typing a question: Often, users will simply type in their question in a search engine, only to find a forum, answer site (i.e. WikiAnswer), or one-sentence pages. While this may help find a quick response, the information does not assist someone with a 4+ page report due next week. Instead of asking a question, type in the subject of the question. For example, rather than typing "What is malaria?" simply type "malaria."
2. Nothing found: Probably the most discouraging of all responses. Happily, it can be solved with a bit of creativity (and a thesaurus). Try different terms with the same meaning. Rearranging search terms can help. Eliminate quotation marks or conjunctions increases hits. Also, be sure the spelling is correct. Many of the more popular search engines will compensate for poor spelling, but some of the more specific databases do not.
3. Too much information: Sometimes, the response of a search can overwhelm a user. To counter information overload, narrow the search. Adding more specific terms or utilizing the AND or NOT options in an "Advanced Search" option can accomplish this.
4. Unreliable information: Difficult to identify when the searcher is unfamiliar with the subject. However, some information on the Internet cannot be trusted. When in doubt, look for another resource and compare information.
5. My teacher will not accept information from X: Teachers will often limit student searches. This may be to teach students different search techniques. Also, some resources are notoriously unreliable. Wikis are particularly notable offenders. While they offer quick information, anyone can edit them, often leading to misinformation (once, a wiki told me tsunamis are caused by "yo mama"). Trust the teacher and use other resources.
6. Able to describe it, not able to find it: When a searcher knows specific resource and is completely unable to locate it. Little can be done for this situation. Try to think of different descriptors or review where the item was first found. If the item was viewed before, try looking at the browser's History.
Occasionally, all searchers get stuck. With some caution and creativity, though, a frustrating search can still yield useful information.
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